City of Bayswater Known as the “Garden City”, covers a beautifully maintained area of 34km2 located just 8km north-east of Perth in Western Australia. It is home to 65,050 people living within one of its seven suburbs. 

A progressive City Council, Bayswater is constantly looking to technology for new ways to deliver better services at less cost to its constituents.

Recent advances in technology meant the system was becoming outdated and, being based on a cellular subscription service, incurred significant monthly license fees.

Alongside the vehicle tracking service, and to provide a high standard of service delivery and security, the City maintained an analog radio network for on-demand, two-way
communications within its workforce.   

Delivering a consolidated, secure and reliable voice communications platform capable of providing real-time GPS location information was an important goal.

However, this seamless integration was not a lone requirement. As the City makes extensive use of historical operational information, the solution needs to integrate with their corporate management and reporting systems.

A customizable, interoperable platform to support their current and future initiatives was considered vital in helping them achieve the long-term goal of increasing operational efficiency and cost savings.

The City made the decision to upgrade its radio communications technology and selected Vertel, a leading digital radio network services provider, to commission a Tait DMR Tier-2 solution with integrated GPS.

RediTALK-Flex, Omnitronics’ interoperable dispatch system and preferred DMR Tier-2 console solution for Tait Communications, was chosen to unify vehicle tracking and communications.

A number of RediTALK-Flex consoles were installed, allowing dispatch operators to manage, monitor and communicate with city resources through a single, easy to use interface.