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Support & Maintenance Agreements

Receive the highest level of service and attention with our support and maintenance agreements.

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As a customer focused business, Omnitronics is committed to providing the highest quality of products and services.

We understand that our products are an integral component of your radio communications infrastructure. Therefore, it is imperative that you protect your investment and help further ensure that downtime is minimised.

For this reason, Omnitronics offers omnicare Support and Maintenance Plans to ensure you receive the highest level of service and attention, in addition to software updates, to keep your communications system running smoothly.

 

omnicare Premium Support and Maintenance Agreement Highlights:

 

  • Access to Omnitronics certified Support Engineers
  • FREE Software updates
  • FREE Firmware updates
  • RMA: hardware repair/replacement program
  • FREE Product Training provided
  • Discounted hardware for all Omnitronics spares
  • Discounted test systems (for lab/test environments)
  • Advanced product update notifications
  • Direct input to product development
  • Reduced labor charge for additional Omnitronics services 

Support Hours

omnicare Standard Support

Office Hours Support


i.e. for standalone hardware module sales, special promotions,  and others

omnicare Premium Support

24/7/365 Phone & Email Support


i.e.  system sales (
altusomni, omnicore, RediTALK-Flex) 

Learn More

To find out more, contact us today.

Or to submit a Support Request, click here.

Note: Our support plans are also available through Omnitronics Authorized Resellers and Premium Partners.

Testimonials

Hear From Our Customers

Great support team, always going above and beyond to help us out!

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Support & Maintenance Agreements

Omnitronics offers an extensive Support & Maintenance Agreement plan that ensures you receive the highest level of service and attention.

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