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Support & Maintenance Plans

Receive the highest level of service and attention
with omnicare Support and Maintenance Plans

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As a customer focused business, Omnitronics is committed to providing the highest quality of products and services.

We understand that our products are an integral component of your radio communications infrastructure. Therefore, it is imperative that you protect your investment and help further ensure that downtime is minimised.

With an omnicare Support and Maintenance Plan you receive the highest level of service and attention, in addition to software updates, to keep your communications system running smoothly.

 

Optional omnicare Support & Maintenance Plans:

omnicare Standard Support

Recommended for standalone hardware module purchases, special promotions, and others.

  • Office Hours Support
  • Access to Omnitronics certified Support Engineers
  • FREE Software updates
  • FREE Firmware updates
  • RMA: Hardware repair/replacement program
  • Advanced product update notifications

omnicare Premium Support

Recommended for system purchases of altusomni, omnicore, RediTALK-Flex (excluding special promotions).

  • 24/7/365 Phone & Email Support
  • Access to Omnitronics certified Support Engineers
  • FREE Software updates
  • FREE Firmware updates
  • RMA: Hardware repair/replacement program
  • Advanced product update notifications
  • FREE Product Training
  • Discounts on spare parts
  • Discounted test systems (for lab/test environments)
  • Direct input to product development
  • Discounted labor rates for related engineering work, including R&D and out-of-scope support
  • Additional discounts when upgrading from an EOL Omnitronics system [Eligibility criteria apply]

Need More Details?

To find out more contact Omnitronics today.

Submit a Support Request.

omnicare support plans are also available through Omnitronics Authorized Resellers and Omnitronics Premium Partners globally.

Testimonials

Hear From Our Customers

“Many thanks for your detailed explanation. As always you guys prove you know your equipment.”

Jean-Pierre Audenaerdt | Mission Critical Solutions

“Great support team, always going above and beyond to help us out!”

More Details

Support & Maintenance Plans

Omnitronics offers comprehensive omnicare Support & Maintenance Plans that ensure you receive the highest level of service and attention.

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