The City made the decision to upgrade its radio communications technology and selected Vertel, a leading digital radio network services provider, to commission a Tait DMR Tier-2 solution with integrated GPS.

RediTALK-Flex, Omnitronics’ interoperable dispatch system and preferred DMR Tier-2 console solution for Tait Communications, was chosen to unify vehicle tracking and communications.

A number of RediTALK-Flex consoles were installed, allowing dispatch operators to manage, monitor and communicate with city resources through a single, easy to use interface.

The console dispatch system was the final stage of a phased upgrade to the city-wide communications network that began in 2015. Omnitronics ability to work with a customer to customize the right solution was a key factor of the selection process.
DMR supports real-time location tracking, but the true benefits of this functionality are only realised with the integration of a value-adding dispatch console like RediTALK-Flex.
The City now has a unified solution for voice communications and vehicle tracking that satisfies their needs both now and in the future. The system will help the City of Bayswater improve productivity, increase the safety of personnel in the field, and deliver a higher quality of services
to the 66,079 residents who reside within the city’s boundaries.
The City will continue to drive improvements in the quality and efficiency of their services, and having partnered with Omnitronics, have chosen a technology partner to support their future initiatives.