Overview

Why omnicore Computer Aided Dispatch Software?

The Quantum Leap in Radio Dispatch Consoles

The latest technology omnicore computer aided dispatch software is the next generation in scalable enterprise radio dispatch management and can be hosted on site, in the cloud or data center. An evolution of world-proven Omnitronics radio dispatch consoles DX-Altus (now altusomni) and RediTALK-Flex Dispatch, the omnicore software IP dispatch console combines the best of both worlds, and is a flexible, easy to use system for medium organizations and very large enterprises alike.

For peace of mind, the upgrade to omnicore is easy: it is compatible with existing tried and proven Omnitronics gateways and features omniconnect interoperability for those wanting to connect people, technologies, protocols and manufacturers.

Ideal for medium organizations to large enterprise scaling beyond 100 operators and/or 200 channels, omnicore has the flexibility to grow with demand. No ifs, ands, or buts.

Dispatchers will be able to communicate over both Trunking and Conventional systems with access to all of the available digital radio features including GPS.

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Features

A Dispatch Powerhouse

Contacts
Automagically centralize your contacts databases into one

Easy to Use
Touchscreen interface with a configurable layout

In-Built Location Services
Geofencing, alarms, route playback

Reporting
Sophisticated reporting & analytics into existing systems

On-the-fly
Central changes are instantly updated

Interoperability
Interconnect protocols, technologies & manufacturers

Connections
Full digital & legacy analog radio systems, phone, paging, SIP

High Availability
Fully redundant, data replication, clustering & 24/7/365 Support

Technical Specifications

What is Included?

Latest Technology Dispatch
Cloud, Site and/or Data Center Deployment	Designed to be run and managed in a virtual machine environment
Multi-Vendor Support	Offers interoperability between digital and analog technology from most popular radio vendors
Simple Licensing	All licensing stored on central server. Users can access their profile from any device / location connected to the network
High Availability & Redundancy	Radio dispatch Consoles continue to work during server unavailability. Central server can be virtualised, or setup within clustered environment for mega reliability.
Central Configuration & Monitoring	Easy to use web based configuration interface. Centralized server model for licensing and operator management, channels and installed feature packs. Updates / changes on the server are pushed to connected consoles in real-time
Dispatch User Interface	Touch-screen compatible and easy to use. Do more with less clicks. User defined roles and access control
Call Queue	Choose call requests from list, close completed calls, make notes against responded calls, forward completed responses to colleagues
Customizable 1-Click Workflows	Customizable task buttons to trigger simple & complex (multi-step) workflow actions with a single operator click
Public Safety Grade Rapid Recall	Advanced instant voice recording and playback. Locally stored audio recordings of all calls. Call history with each radio channel audio saved individually.
Integrated Location and Real-Time Mapping	Configurable real-time display of devices on map. Customizable icon and identity display, geofences and key operator dispatch functions directly from map
Real-Time Dashboard	Configurable web display for real-time operational system information
Reporting & Analytics	All system information available via REST API. Compatible with industry standard reporting tools
SIP Telephony	SIP Phone Integration Capability
IoT \| Aux I/O	Control external devices like doors, lights, alarms and more directly from the Console
CCTV, Video, and Web Feed	Integrate a web page, application, file, or live Social Media or CCTV feed within the Console

Flyer

Why omnicore?

The Quantum Leap in Scalable Enterprise Dispatch.

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Business Intelligence

Big data enterprise reporting with dashboards, system and performance analytics. Supercharge your incident or accident insights. Operational productivity and safety all in one cad system.

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Deploy Your Way

omnicore can be deployed virtually on site, in the cloud or a data center – no need for additional hardware that has to be maintained and/or replaced.

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Mega Reliable

Natural redundancy included through distributed architecture. Thumbs up to unparalleled reliability.

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Easy to Use

The sleek and easy to use operator interface makes it a breeze for casual and daily dispatch center users alike. The design is touch screen friendly with a configurable layout.

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Communicate in Radio Dispatch Environments

Connect up to 128 simultaneous radio talk-paths in any combination of digital or analog radio.

Customize and Configure the Layout

Easily change the appearance and layout of the user interface with support for docked or floating windows.

Control Advanced Digital Radio Functionality

Initiate individual calls, group calls, text messaging, track and geofence GPS locations, and more.

Record and Playback Audio

Use the Rapid Recall audio logging to record, playback, and save the audio of conversations. Use Canned Voice to transmit pre-recorded voice messages.

Integrate With Third Party Systems

Make phone calls and connect them to radios using a SIP PABX from within the console, monitor and activate Auxiliary I/O, use internet or self-hosted mapping providers.

Automate Common Tasks

The Action Wizard allows common console tasks such as sending messages, canned voice and changing audio modes to be simplified to a single button press.

Use Multiple Workgroups Simultaneously

Organise your workspace by grouping similar talk-paths together into workgroups.

Touchscreen Friendly Design

The Operator Console can be used with a touchscreen display or a computer keyboard and mouse.

Feature

omnicore Dispatch Server Web Access

Connect to the dispatch server no matter where you are. From checking the health of an omnicore system to making server configuration changes on the fly. All functionalities of the omnicore dispatch server can be accessed from mobile phones or tablets using Android or iOS.

Professional Dispatch Must-Have

omnihub2 Media Dock

Standalone media dock for mission-critical dispatch operators that provides an interface to various audio accessories including foot switch PTT, desk microphone, headsets, speakers, NENA interface, voice recorder and more.

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Omnitronics omnihub2 Dispatcher Media Dock (34)

Professional Dispatch Must-Have

omnihub2 Media Dock

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Want to know more about omnicore Dispatch?

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Connect Smart Phones and Radios

Push To Talk over Cellular | PTToC | PoC

A remote communications app connects you with all devices in the field, allowing you to stay connected anytime and anywhere. This cloud-based service is integrated with Omnitronics IPR110+ and IPR400 S2 Gateways as standard, and also integrates into Omnitronics Radio Dispatch Systems. Keeping communication lines open, even when you are without your radio.

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Technology Integration

Call Recording

Omnitronics Dispatch integrates with a range of Call Recording systems from various vendors. In addition, Omnitronics is an Authorized Distributor for Eventide NexLog DX Communications Recorders globally.

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