With an omnicare Support and Maintenance Plan you receive the highest level of service and attention, in addition to software updates, to keep your communications system running smoothly.
In addition in maintaining compatibility with third party systems, free firmware and software upgrades also help protect against possible cybersecurity attacks, provide new functionality, improve system robustness, and may also provide additional diagnostic and useful reporting capability.
As a customer focused business, Omnitronics is committed to providing the highest quality of products and services.
We understand that our products are an integral component of your radio communications infrastructure. Therefore, it is imperative that you protect your investment and help further ensure that downtime is minimised.
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Optional omnicare Support & Maintenance Plans:
omnicare Standard Support
Recommended for standalone hardware module purchases, special promotions, and others.
- Office Hours Support
- Access to Omnitronics certified Support Engineers
- FREE Software updates
- FREE Firmware updates
- RMA: Hardware repair/replacement program
- Advanced product update notifications
omnicare Premium Support
Recommended for system purchases of altusomni, omnicore, RediTALK-Flex (excluding special promotions).
- 24/7/365 Phone & Email Support
- Access to Omnitronics certified Support Engineers
- FREE Software updates
- FREE Firmware updates
- RMA: Hardware repair/replacement program
- Advanced product update notifications
- FREE Product Technical Training (No Certification)
- Discounts on spare parts
- Discounted test systems (for lab/test environments)
- Direct input to product development
- Discounted labor rates for related engineering work, including R&D and out-of-scope support
- Additional discounts when upgrading from an EOL Omnitronics system [Eligibility criteria apply]
Need More Details?
To find out more contact Omnitronics today.
Submit a Support Request.
omnicare support plans are also available through Omnitronics Authorized Resellers and Omnitronics Premium Partners globally.
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Support & Maintenance Plans
Omnitronics offers comprehensive omnicare Support & Maintenance Plans that ensure you receive the highest level of service and attention.
