No matter where you are in the world, chances are at some point you’ll need to contact the hardworking people of the emergency services for assistance. Whether it’s to report a crime, for emergency medical care or to rescue your cat from a tree, knowing you can easily reach out for help is a great comfort.
To ensure that they can operate effectively and continue to protect our communities, public safety responders rely on radio communications. These organizations – such as Police, Fire and EMS – also have the common goal of communicating across agencies and jurisdictions seamlessly and with a high level of confidence.
To achieve this, public safety agencies require network and dispatch equipment that interfaces with multiple manufacturers, and can be configured to suit the region of activity and scope of operations. Ultimately, first responders rely on a communications network that allows them to talk to their teammates, supervisors and dispatchers instantly and from any location, regardless of the underlying technologies.
Which Dispatch Solution?
With the large variety of dispatch consoles and solutions out there, not to mention the differing protocols and technologies, choosing the best dispatch console for your organization can be a confusing process.
Compatibility with P25 Standard
The ability to communicate across the P25 digital radio standard, favoured by public safety organizations in many parts of the world, is obviously of critical importance when implementing a dispatch solution. Omnitronics has worked with a large number of manufacturers to ensure compatibility with the P25 standard.
Interoperability is also a key concern – not every location is going to share the exact same equipment setup. The P25 vocoder is built directly into our digital radio gateways, which ensure the entire network is able to communicate over the standard.
This can represent a significant cost saving, as not every dispatch operator position needs to have their own gateway.
Additionally, by using RoIP Gateways, interoperability with other radio protocols can be achieved, whether it is another digital radio technology or analog. For example, for a sheriff’s department wanting to meet P25 compatibility, just one P25 radio along with a RediTALK or DX-Altus dispatch system allows any other radio to connect, regardless of the manufacturer.
Omnitronics products at work in Public Safety
Located in one of the Australian states most at risk in bushfire season, Victoria’s Country Fire Authority (CFA) protects millions of people each summer. For their essential voice communication needs, the Corryong Fire Brigades Group division of the CFA needed a solution to access two P25 radio repeater sites that provided voice communications for their area.
By connecting a DRG100-P25 Digital Radio Gateway to each site, the audio of could be linked together so the network at both can be accessed simultaneously.
In another part of the world, making the transition from traditional copper networks to Radio over IP (RoIP) was presenting challenges for the City of Lake City in Florida. Looking to simplify inter-agency communications by linking together the city’s key organizations onto a single network, Lake City got in touch with Omnitronics for a solution.
By installing the DX-Altus Digital Radio Management System in the Police and Fire Department with multiple Alto operator positions, and connecting the main ICOM repeater using IP gateways, operators can quickly and easily monitor all channels, or just one if required. Lake City were so impressed with the results that they later looked into expanding their network further, a task made easy thanks to the flexibility of RoIP.
Having efficient, reliable radio communications is of paramount concern to public safety organizations the world over. Omnitronics are experts at creating and supplying effective digital radio solutions, so speak to us today about P25 standard-compatible equipment, IP gateways or our range of dispatch and radio products.
The types of Public Safety organization’s Omnitronics provides solutions for include:
- Communication and Dispatch Centers
- Police Departments
- Fire and EMS
- Rescue Services
- Surf Life Saving
For examples of our solutions, see our Case Studies.
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City of Lake City in Florida commissioned Omnitronics to install a DX-Altus Radio Management System to manage radio communications across its Police, Fire, City Government and Utilities departments. The DX-Altus was chosen for its large feature set, IP backbone and...read more
Des Bahr, chairman and president of the National Safety Agency (NSA), knows a thing or two about the importance of effective communications. With over 30 years of experience working in his industry, few people have the knowledge to assess dispatch equipment solutions...read more
Fire & Rescue NSW is one of the largest urban fire services in the world, responding to Fire and Emergency Incidents within the major cities and towns throughout NSW. Due to the unpredictable nature of emergency incidents, the assets required to effectively manage...read more