How Does DMR Benefit Dispatch Centers?
In many of the industries in which voice communications are essential, greater efficiency and functionality are welcome developments. Whether improving the safety of people on the network, keeping an eye on the movements of users or simply offering updated methods of contact, many new applications are now available thanks to DMR.
Let’s take a look at the ways increased functionality can benefit dispatch centers.
DMR technology is making the lives of dispatch operators easier.
Improvements to Calling
Meanwhile, the ability to manage a crisis is a hallmark of a good dispatch operator, but without effective equipment the potential for grave consequences is immense. Receiving and transmitting emergency calls between radios can be done right in the DMR dispatch system, allowing operators to process and respond in whichever way they judge is best.
A further innovation incorporating other communication methods, email functionality can relieve radio users from needing access to a computer. Whether they need to email someone in the dispatch centre or elsewhere in the outside world, it’s an additional means of contact for DMR console operators.
GPS technology can also help operators to manage where users on the network are permitted to go, and the rate at which they can move through authorized areas. By establishing a geofence, a notification will be sent when a user has travelled outside a predefined geographical area or is travelling faster than a predetermined limit. The operator can then easily contact them for details.
While DMR has a number of advantages over other radio network technologies, it’s by no means the only option. Making the transition to a completely DMR-based communication system can also be a large undertaking, so understandably some organizations may choose to migrate over time from PMR to DMR. Bridging the two protocols is possible, however, thanks to operator-controlled patching.
By using a digital radio gateway, operators can ensure these features are interoperable across radio manufacturers. Ultimately, DMR gives dispatch centers the opportunity to increase their operational efficiencies and the safety of the radio users.