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computer aided dispatch software
omni

Mission-Critical Dispatch

Mission-Critical Enterprise Dispatch

Mission-Critical Enterprise Dispatch for Server, Site or Cloud Deployment

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Support & Maintenance Agreements

Peace of mind with 24/7/365 global support.

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Standalone Media Dock for Professional Dispatch Operators

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Overview

Why omnicore Computer Aided Dispatch Software?

The quantum leap in radio dispatch consoles

The brand new omnicore computer aided dispatch software is the next generation in scalable enterprise radio dispatch management and can be hosted on site, in the cloud or data center.  An evolution of world-proven Omnitronics radio dispatch consoles DX-Altus (now altusomni) and RediTALK-Flex, omnicore combines the best of both worlds, and is a flexible, easy to use system for medium organizations and very large enterprises alike.

For peace of mind, the upgrade to omnicore is easy: it is compatible with existing tried and proven Omnitronics gateways and features omniconnect interoperability for those wanting to connect people, technologies, protocols and manufacturers.

Ideal for medium organizations to large enterprise scaling beyond 100 operators and/or 200 channels, omnicore has the flexibility to grow with demand. No ifs, ands, or buts.

Dispatchers will be able to communicate over both Trunking and Conventional systems with access to all of the available digital radio features including GPS.  

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Features

A Dispatch Powerhouse

Contacts
Automagically centralize your contacts databases into one
Easy to Use
Touchscreen interface with a configurable layout
In-Built Location Services
Geofencing, alarms, route playback
Reporting
Sophisticated reporting & analytics into existing systems
computer aided dispatch software
On-the-fly
Central changes are instantly updated
Interoperability
Interconnect protocols, technologies & manufacturers
Connections
Full digital & legacy analog radio systems, phone, paging, SIP
High Availability
Fully redundant, data replication, clustering & 24/7/365 Support

Technical Specifications

What is Included?

 

 Latest Technology Dispatch
Cloud, Site and/or Data Center DeploymentDesigned to be run and managed in a virtual machine environment
Multi-Vendor SupportOffers interoperability between digital and analog technology from most popular radio vendors
Simple LicensingAll licensing stored on central server. Users can access their profile from any device / location connected to the network
High Availability & RedundancyServer High Availability options include data replication and clustering. The system’s natural redundancy allows consoles to continue working if the server is unavailable
Central Configuration & MonitoringEasy to use web based configuration interface. Centralized server model for licensing and operator management, channels and installed feature packs. Updates / changes on the server are pushed to connected consoles in real-time
Dispatch User InterfaceTouch-screen compatible and easy to use. Do more with less clicks. User defined roles and access control
Call QueueChoose call requests from list, close completed calls, make notes against responded calls, forward completed responses to colleagues
Customizable 1-Click WorkflowsCustomizable task buttons to trigger simple & complex (multi-step) workflow actions with a single operator click
Public Safety Grade Rapid RecallAdvanced instant voice recording and playback. Locally stored audio recordings of all calls. Call history with each radio channel audio saved individually.
Integrated Location and Real-Time MappingConfigurable real-time display of devices on map. Customizable icon and identity display, geofences and key operator dispatch functions directly from map
Real-Time DashboardConfigurable web display for real-time operational system information
Reporting & AnalyticsAll system information available via REST API. Compatible with industry standard reporting tools

 

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Why omnicore?

The Quantum Leap in Scalable Enterprise Dispatch.

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Business Intelligence

Big data enterprise reporting with dashboards, system and performance analytics. Supercharge your incident or accident insights. Operational productivity and safety all in one cad system.

 

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Deploy Your Way

omnicore can be deployed virtually on site, in the cloud or a data center – no need for additional hardware that has to be maintained and/or replaced.
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Mega Reliable

Natural redundancy included through distributed architecture. Thumbs up to unparalleled reliability.
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Easy to Use

The sleek and easy to use operator interface makes it a breeze for casual and daily dispatch center users alike. The design is touch screen friendly with a configurable layout. 

Compare

Top 3 Radio Dispatch Systems to Review in 2020

Feature

omnicore Dispatch Server Web Access

Connect to the dispatch server no matter where you are. From checking the health of an omnicore system to making server configuration changes on the fly.  All functionalities of the omnicore dispatch server can be accessed from mobile phones or tablets using Android or iOS.

Professional Dispatch Must-Have

omnihub Media Dock

Standalone media dock for mission-critical dispatch operators that provides an interface to various audio accessories including foot switch PTT, desk microphone, headsets, speakers, NENA interface, voice recorder and more.

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