The upgrade to altusomni Dispatch was not only necessary to increase the number of channels / sites, but it also gives security additional comprehensive business
analytics to, among other metrics, view system and operator workloads in real time.

This information is available on supervisor screens and can also be displayed on wall-mounted screens and dashboards in real-time.

Each site can operate standalone whilst being integrated into the Operations Centre. As a variety of different IP links are used for the RoIP traffic, the Omnitronics gateways that interface the MotoTRBO radios incorporate link quality statistics that can be used to measure the IP performance of each link. Features such as remote MotoTRBO Channel Change from the Operations Centre allow operators to communicate with multiple teams.

This means that audio communications can be extended beyond security channels to include housekeeping, maintenance, management, talk around, emergency, facilities, marketing, mall management and more, making this system more than a security communications tool with added business intelligence, intelligence sharing and general communications supporting local mall operations.

“ […] when we get tours from high level people from Homeland Security, the FBI, the Military, Police Department coming to our facility, […] watching all those property names {across the country} flash, they are all really amazed at all the different components that we have available to us,” their Executive Director (retd.) adds.

The UL Life Safety Certification of the system includes redundancy and other critical components to guarantee the properties are security managed, plus additional ones across CCTV and alarms, bringing the total malls portfolio up to 200+.