
DX-Altus: Providing Safer Waters for New Zealand’s North Island

Coastguard Northern Region is an integral part of saving lives at sea in New Zealand. They are grouped into four sectors across the country. North, South, East and Central sections, that they name regions. The Northern Coastguard Region includes all of Northland, Auckland, part of the Coromandel and part of the Waikato region – in terms of New Zealand provincial regions. Central is split between both islands with areas surrounding the Cook Straight (Wellington, Tasman, Malborough and Wairorapa regios), and so on.
The recently installed a DX-Altus Digital Radio Management System as part of the upgrade of the Coastguard Operations Centre, providing vital information and coordination of Coastguard’s search and rescue resources around the north island coast.
This project is a major milestone and development for the organisation to ensure the Coastguard Operations Centre is future proofed for both population growth and search and rescue demands.
Customer Profile
Coastguard Northern Region
Application
Facilitating Search and Rescue operations across the North Island of New Zealand.
Products Used
–IPR400 RoIP Gateways
Business Benefits
Interoperability Across Multiple Technologies
Cost Effective.
Easily Expandable
Simple to Use
Minimal Training Required.
The Challenge
Efficient Upgrade
Coastguard’s Operations Centre operates 24/7. The challenge was to provide a technology platform that was more robust, future proofed whilst enhancing capability and satisfying the requirements of being able to monitor a multitude of channels. In addition to this a key need was its usability for a range of personnel levels.

Features
We Include More in Your Dispatch System
Easy to Use
Touchscreen cad interface with a configurable layout
Scalable
Up to 60 operators & 224 radio channels
Analytics & Reporting
Optimize productivity & efficiency via data insights
Architecture
Centralized modular server with contacts database

Location Services
Integrated real time tracking of personnel & assets
Telephony
Connect with modern & legacy systems
API
Integrate & customize with third party applications
Rapid Recall
Public safety grade instant audio recording & playback
The Solution
A Perfect Fit

The latest in dispatching technology, the unique modular architecture of the DX-Altus has provided a dispatch management solution that is highly robust, reliable and can easily expand without disruption. The DX-Altus connects to the Coastguard’s wider network using Radio over IP.
Testimonials
Hear From our Customers
“This system has been a significant step forward for Coastguard as we continue to face an increased demand from water users. Its usability and multi-channel capacity sets it apart and we are extremely happy with the result.”
Coastguard Representative
Conclusion
Set for the Future
With this consolidation effort, Coastguard Northern Region is able to make more effective use of its resources. The DX-Altus has helped make the centre more technically capable, increased its ability to interface with a broader range of rescue agencies and increased its ability to better service Coastguards’ extensive VHF coverage and infrastructure.
Case Study
DX-Altus: Providing Safer Waters for New Zealand’s North Island

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