The partnership between Signals NZ, ICOM and mnitronics was key to the success of the implementation. Signals NZ were able to understand the unique customer requirements and recommend and implement a solution that provided the best fit. The entire radio network was upgraded within six days and without interruption to the bus services.

The Ease of Use of RediTALK Dispatch was key to the success of the system. The configurable screen layout and simple avigation meant operator training was minimal.

One of the most effective features of the new radio system is the ability for busdrivers to quickly indicate duress through the press of a button. This sets off an alert onto the RediTALK screen and the operator can then monitor radio to assess the situation.

The integration of RediTALK with the NXDN radio network has added significant value to Howick and Eastern’s operations.

Features such as Individual, Group and All Call has enabled them to quickly and easily select the best means of communicating to the drivers whether it be for important updates, changes to routes or driver welfare checks. Text messages are also used for non-urgent communications.

Dispatch Operators can also quickly review call history and instantly replay transmissions to ensure they have all the details, without requiring the drivers to repeat information.

RediTALK has provided a reliable, easy to use and yet powerful dispatch platform on which Howick and Eastern can operate on.

The combination of powerful features such as individual calls, group calls, text messaging, emergency alerts and call history enable operators to gain simple control of the radio network.

In addition, due to the IP network infrastructure and the fact that there is no server, the dispatch network can easily grow as Howick and Eastern continues to expand their operations.

Thanks to Ian and the team at Signals NZ for recommending and effectively implementing the solution.