Fire & Rescue NSW is one of the largest urban fire services in the world, responding to Fire and Emergency Incidents within the major cities and towns throughout NSW.
Due to the unpredictable nature of emergency incidents, the assets required to effectively manage the emergency may not be in the ideal location. Fire & Rescue NSW were able to resolve this by establishing two Mobile Command Centres (MCC’s) which can be deployed across the state. The MCC’s provide all of the technology and systems needed for a team of incident managers to communicate with fire fighters and to get input from various sources to develop a level of situational awareness, which assists them in managing major emergency incidents.
To aid this effort, Fire & Rescue NSW chose the RediTALK dispatch console as a flexible and easy to use solution.
“The use of the Omnitronics RediTALK solution allowed us to meet the operational needs for managing multiple radios in a simple to deploy and cost-effective manner.”
– Graham Tait, Systems Officer, Operational Communications
For more information, download the full case study.