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After years of operation, the Port of Antwerp upgraded two of their Omnitronics DX-64 Radio Management Systems to the DX-Altus Dispatch Management. As one of the busiest ports in the world, it was imperative that the upgrade be conducted in a timely and efficient manner. In addition, new features such as Night Mode and Improved Selcall Management added significant value to the system.

With over 200 million tonnes of freight transported through the port in 2015, efficient communications management is crucial to Port of Antwerp’s success. Not only does the port manage sea vessel traffic, it also interconnects other forms of transport including by road, barge, rail and pipeline. As such, Port of Antwerp required a radio
system that could handle a large volume of voice traffic in an efficient, reliable and easy to manage way. With the ability to manage over 160 channels across differing radio technologies, the DX-Altus has met this challenge.

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Customer Profile

Port of Antwerp, Belgium

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Application

Efficient Upgrade of DX System including new enhanced features

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Products Used

– DX-Altus Digital Radio Management System
– Alto
– IPR110+

Business Benefits

Central Webserver System Configuration

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Costs Minimized

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Minimal Operator Retraining

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Easy to Use

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Flexibility Adopting Future Needs

The Challenge

Night Mode

The dispatch operator console Alto has a wide variety of features to help increase the usability of the system. This includes customizability of layouts, workgroups,
channel buttons and which feature modules can and can’t be seen.

Adding to this list, the new Night Mode feature enables dispatch operators to easily be able to see the computer monitor without impacting on their vision of the port at night time.

Features

We Include More in Your Dispatch System

Easy to Use
Touchscreen cad interface with a configurable layout

Scalable
Up to 60 operators & 224 radio channels

Analytics & Reporting
Optimize productivity & efficiency via data insights

Architecture
Centralized modular server with contacts database

cad dispatch

Location Services
Integrated real time tracking of personnel & assets

Telephony
Connect with modern & legacy systems

API
Integrate & customize with third party applications

Rapid Recall
Public safety grade instant audio recording & playback

The Solution

Flexibility to Meet Future Needs

As a growing port, networks and systems are regularly changing at the Port of Antwerp. As such their radio dispatch system must be able to grow with them. The DX-Altus met this need by not only providing easy expansion but with the inherent flexibility of its IP infrastructure.

Dispatch Operator locations can easily be moved or added to differing locations by simply connecting to a new Ethernet port. In addition the central webserver system configuration means the system can be remotely configured from any location.

Additional Redundancy is also able to be added easily in the future.

Case Study

Port Of Antwerp Upgrades To DX-Altus

Conclusion

Set For The Future

The upgrade to the DX-Altus Digital Radio Management system has provided Port of Antwerp with a reliable, easy to use and flexible radio system that will be able to grow with them.

Thanks to Sonal Professionele Telecommunicatie, TSLO Telecom and Tein echnology for recommending and commissioning the system.

Case Studies

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