Given the types of solutions tech companies are producing nowadays, such a situation may seem easily attainable. However, integrating maps into dispatch software may be difficult, depending on what sort of system you’re working with. Licencing costs and other such conditions typically get in the way of what should be an easy set up.
Omnitronics’ GPS Essentials comes as a standard feature in both RediTALK-Flex and DX-Altus. Capable of connecting to third-party maps such as Open Street Maps, Bing and Google, GPS Essentials delivers an interactive, street-view map. Through a single window, dispatchers may:
- View of the location of Radio Users;
- Hover over radio icons to find worker names, ID numbers and statuses;
- Customize “Time to Live” Settings;
- Direct Dial or Message from the Mapping window (this means they don’t have to open up separate windows to initiate Individual or Group Calls); and
- Zoom and drag manually or automatically.
Creating Alerts and Warnings
What if you want to set up notifications every time a worker enters a dangerous area of the workplace? This is just one of many options that comes with Advanced Location Services (ALS).
ALS can be added to RediTALK-Flex and DX-Altus.
Through the ALS Viewer, supervisors, managers and administrators can configure geofences for various events. These geofences include “Emergency”, “No Go Zone”, “Speeding”, “Yard” and more. This is then integrated into RediTALK-Flex and Alto so that when an event occurs, such as a worker entering a restricted area, the operator will receive a pop-up that appears over the console, notifying him or her of the incident. These events and alerts can be custom configured depending on the event. For example, if a truck is returning to the Yard, this could simply be recorded in the events log and not disrupt the operator with a pop-up.
One of the benefits of adding ALS to RediTALK-Flex and DX-Altus is that dispatchers can send calls or text messages to workers upon receiving alerts. They don’t need to switch programs. It provides a platform through which administrators can quickly address health and safety issues as well as confirm whether workers followed proper operating procedures.
The Benefit to You
There are a couple of ways GPS Essentials and ALS enhance business agility.
Firstly, these location programs deliver simplicity. Instead of forcing dispatchers to conduct basic tasks through multiple screens, Alto and RediTALK-Flex enable them to do so through a single interactive map.
Every time a worker moves in or out of a geofence, dispatchers can receive custom notifications.
The quicker a dispatcher can find functions, the more efficient he or she will be. According to a survey of desktop end-users by Dimensional Research and AppSense, 71 per cent of study participants maintained that good desktop workflow positively impacts the quality and productivity of their work.
Communication is at the core of field-based operations. The more effectively a dispatcher can manage calls, texts and other transactions, the more quickly employees will be able to handle responsibilities.
As noted above, ALS delivers geofencing – a method of creating virtual borders throughout a work area.
Notifications let you know when workers enter restricted areas.
Suppose you were a dispatcher and had to oversee multiple open pit mines. Every day, foremen would send you messages detailing blast areas and hazardous zones. Through ALS Viewer, you can easily cordon these spaces through the interactive map, labelling them accordingly. All consoles running ALS will save these changes, eliminating the need to make them at each console.
Whenever a worker with a radio entered a blast zone, the dispatcher would receive an alarm alerting him or her to address the situation.
This is just the tip of the metaphorical iceberg. There are dozens of ways in which GPS Essentials and Advanced Location Services can help you promote safety and efficiency. If you want to learn more, reach out to our staff today.