Fire & Rescue NSW is the 4th largest urban fire service in the world, with responsibility for response to Fire and Emergency Incidents within the major cities and towns throughout NSW..

Despite best efforts, no one can predict where an Emergency Incident will occur. Therefore the assets you require to manage that emergency effectively might not be in the ideal location. Fire & Rescue NSW has identified this issue and established two Mobile Command Centres (MCC’s) which can be deployed across the state. The MCC’s provide all of the technology and systems needed for a team of incident managers to communicate with fire fighters and to get input from various sources to develop a level of situational awareness, which assists them in managing major emergency incidents.

The DX-Altus Digital Radio Management system was chosen due to its scalability, IP backbone and its ability to support migration.

The DX-Altus was installed at the Bangkok Command Centre along with Alto dispatch operator stations. In addition it interfaced to a Digital Voice Recorder and Network Management System. The DX-Altus then connected to the 67 provisional offices via IP, using Radio over IP Gateways.

The workgroups feature of the Alto dispatch console enabled grouping of channels according to these regions for simple and efficient control.